Delivery Information

- We offer FREE delivery to anywhere in Mainland UK. 
- Delivery to Ireland, and other UK islands. (subject to £70 charge per order)
- All deliveries pre booked in advance.

Deliveries of the Value Furniture, Childrens and Self-Assembly furniture will be sent via a third party courier to your door.  We will be able to agree a date of delivery but it is impossible for us to guantee a specific time on that day.

 
Once an order has been made, it will be accepted and confirmed either by e-mail post or fax which will detail stock availability and the delivery expectation. Please provide as many contact numbers for delivery, as we cannot dispatch any items without your confirmation. Deliveries will require a signature when delivery is made.

At rooms-direct.co.uk we offer FREE delivery to anywhere in mainland UK.  Deliveries to Northern Ireland and other UK islands will attract an additional charge of £70.00.  For delivery to Isle of Man, Isle of Wight, Scottish Islands and Channel Islands, we can also deliver to you for an added delivery cost, please email us for a price first also we can deliver to a port of your choice for onward shipping.

We also have the ability to provide a white glove delivery service.  This involves delivery using a specialist furniture delivery company.  These furniture delivery operatives are of the highest quality who are delivering furniture every day in this way.  They will call ahead of time to arrange a suitable day and they will also call you before arrival so that you are not wasting your time waiting around.  Please ensure there is adequate access for our delivery vehicles.  All the delivery crew carry identification and are fully trained in handling all aspects of furniture.

You will be responsible for the items once you have signed for them. (Any returns must have the original packaging, please contact the sales team to arrange any returns)*

We make every effort to deliver your order within the time fram specified againt each item, usually much quicker where items are in stock.  However delays to agreed delivery dates are occasionally inevitable and rooms-direct.co.uk will not be liable for any loss caused to you by late delivery arising from circumstances outside our control.

If any delivery will exceeds the specified delivery time from confirmation of order, notification will be sent to you. You may decide to cancel your order and if so this will be processed immediately. A full refund will be returned to you within 30 days of when the cancellation took place. However, rooms-direct.co.uk will not be obliged to offer any compensation for loss or disappointment incurred on any orders cancelled in this way.

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